⏱ Egypt Tech Support — Response Time Analytics

Team Leader: Youssef George  |  POMEGA Technology  |  Avg of all customer messages → next engineer reply, per ticket

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Team Avg Response Time
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Fastest Engineer
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Slowest Engineer
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Tickets Analyzed

Average Response Time per Engineer (avg across all replied messages per ticket)

👤 Engineer Breakdown

#EngineerTicketsAvg Response Time

🎫 Per-Ticket Response Times

TicketClientProductEngineerStatusDate OpenedMessages RepliedAvg Response Time